How can We Help?
Accounts Receivable Collections
- Daily Cash Application.
- Process customers credit or e-check payments.
- Review and process credit memos and overcharge claims.
- Account reconciliation.
- Review unapplied cash report and apply appropriately.
- Daily collection calls in order to meet current goals and metrics.
- Collaborate with sales representatives to improve collections and customer knowledge of credit, billing, collection policy in order to maintain healthy working relationship between client and customer.
- Review rejected invoices for validity.
- Document interaction with customers.
- Identify collection problems and recommend corrective solutions.
- Prepare and maintain collection demand letters.
- Oversee the handling of customer credit hols/ freight liens until account status has been satisfied.
- Assist and resolve collection demand letters.
- Billing collections.
- Master account set-up.
- E-billing/ EDI set-up and management.
Accounts Payable Management
- Review all invoices. Audit and process credit card bills.
- Prioritize invoices according to payment terms.
- Respond to all vendor inquiries.
- Reconcile vendor statements, review and correct discrepancies.
- Clarify any questionable invoice items.
- Maintain files and documentation thoroughly and accurately.
- Review invoices for satisfactory payment approval.
- Process check requests.
- Assemble invoices to be completed for payment approval.
- Process check requests.
- Assemble invoices to be completed for payment.
- Match invoices to checks, obtain all signatures for checks and distribute checks accordingly.
- Assist with month end closing procedures.
Freight Billing & Audit
Our experienced billing agents will assist in the daily freight billing process, via remote access as-well-as manual direct billing.
All bill of ladings are carefully examined and the data is entered into your systems required fields for the purpose of generating a delivery receipt.
- Shippier /Consignee / Third party debtor.
- Delivery terms – P / C / 7.
- Shippers Number / Purchase order.
- COD (If applicable), biller will verify terms such as check, certified funds, cash or money order is required.
- Pick-up driver number.
- Apply special rates or accessorial fees.
- Piece count, pallet count, product description, classification.
- Note special handling or required equipment or services needed at time of delivery.
- Account “credit hold” notification alerts are emailed to originating and delivery terminal dispatchers, customer services, and account receivable alerting them that a shipment hold is present and should not be delivered until further notice from management.
- Notify cargo checkers of any shipment with questionable discrepancieson shippers bill of ladings.
Claims Processing
- Evaluate claims as assigned and determine best approach for resolution.
- Research and evaluate and make decision within the bounds of carrrier’s contract of carriage, service agreement and other applicable contracts.
- Systematic and periodic follow usps with relevant parties until claims are resolved.
- Obtain recoveries from responsible parties in a timely manner.
- Complete and accurately file maintenance, including but not limited to policy files, branch files, computer files, correspondence, and tele-communications.
- Identification of opportunities for process improvements. Make recommendations on disputed high exposure claims.
- Negotiate settlement claims.
Tariff Entry & Maintenance
- Enter and maintain customer rate files to ensure billing accuracy.
- Enter and maintain customer / client fuel tables
- Provides weekly FSC updates based on EIA data.
Bookkeeping
- Documenting every financial transaction (payments and expenses).
- Recording all debits and credits.
- Sending invoices and processing payments.
- Preparing financial statements (balance sheet, income and cash flow).
- Maintaining and balancing a general ledger.
- Conducting daily banking activities.
- Completing payroll functions.
Owner-Op Solutions
- DOT Compliance.
- Bookkeeping.
- Fleet management services.