AR Collections

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Daily cash application

This function is performed manually or by bank appointed “lockbox” daily activity. Payments received, such as checks, ach and credit card “credit” are identified, prepared and applied to customer’s account.[/vc_mad_info_list_services][vc_mad_info_list_services title_font_size=”32″]

Process customers credit card or E-check payments

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Review and process credit memos and overcharge claims

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Account reconciliations

Review and correct misapplied payments, also review daily cash application report looking for discrepancies[/vc_mad_info_list_services][vc_mad_info_list_services title_font_size=”32″]

Review unapplied cash report and apply appropriately

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Daily collection calls are performed in order to meet current goals and metrics

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Work with client’s sales representatives to improve collections and customer knowledge of credit, billing, collection policy in order to maintain healthy working relationship between client and customer.

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Review rejected invoices for validity

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Document interaction with customers

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Identify collection problems and recommend corrective solution for slow/poor paying customers

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Prepare and maintain collection demand letters

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Oversee the handling of customer credit holds / freight liens until account status has been satisfied by client management.

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Assist and resolve customer rate disputes

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Billing corrections – rebill and resend to customer for payment

[/vc_mad_info_list_services][vc_mad_info_list_services title_font_size=”32″]Process and review “new customer” credit applications – credit analysis [/vc_mad_info_list_services][vc_mad_info_list_services title_font_size=”32″]

Master account setup, along with their billing requirements

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E-billing/ EDI set up and management

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